Privacy Policy
1. India Fellow (“IF”) is committed to the ethical collection, retention and use of information that you provide to us about yourself (“Personal Information”) on this site https://www.indiafellow.org/ (“Site”)
2. Your Personal Information may comprise the following:
a. your name
b. your age
c. your occupation
d. a user ID and password of your choice
e. your email and mailing address
f. your telephone number
g. your payment processing details
h. limited personal details
i. Any other data as IF may require
3. The following Privacy Policy sets forth our understanding with you on the collection, use and protection of your Personal Information. Please read the entire Privacy Policy
4. YOUR USE OF THE WEBSITE CONSTITUTES YOUR CONSENT TO THE ALL THE TERMS AND CONDITIONS CONTAINED IN THIS PRIVACY POLICY (AS AMENDED FROM TIME TO TIME) AND YOU SHALL BE BOUND BY THE SAME
5. Collection Of Information
a. Site Browsing: You browse the Site anonymously. We do not require you to identify yourself orreveal any Personal Information while browsing through the Site. However, you may not be able to access certain sections of the Site or interact with us without supplying us with Personal Information. For instance, you would not be able to transact at the Site or make any donations at the Site, without providing the Site with Personal Information. If you desire to register yourself at the Site, you would need to provide your Personal Information
b. While you are browsing through the Site, the Site’s operating system may automatically record some general information (“General Information”) about your visit such as:
i. the date and time you visit the Site, along with the address of the previous website you were visiting, if you linked to us from another website
ii. the type of browser you are using (such as Internet Explorer version ‘X’)
iii. which ‘hit’ it is on the Site
c. The General Information is not Personal Information. IF’s tracking system does not record personal information about individuals or link this information to any Personal Information collected from you
d. IF may use the General Information for statistical analysis. Also for tracking overall traffic patterns on the Site and to gauge public interest in IF and the Site. IF may share such General Information with any person, at IF’s discretion.
e. Cookies:
i. “Cookies” are small amounts of data that a website can send to a web browser on a visitor’s computer. The cookie is stored on a visitor’s computer. A cookie may enable the site holder to track how a visitor navigates through its site and the areas in which they show interest. This is similar to a traffic report: it tracks trends and behaviours but does not identify individuals. Information gathered may include the date and time of visits, pages viewed, time spent at the site, and the site visited just before and just after the IF site.
ii. Types of Cookies
i. Cookies are set to expire on a specific date after a specific period of time when a transaction completes. Or when a user turns off his/her/their browser.
ii. A cookie erased from memory when a visitor’s browser closes is a “session” cookie. Cookies that expire based on a time set by the web server are “persistent” cookies.
iii. Persistent cookies may be used in some cases, for example, to recognise when a visitor returns to a website. The web browser will send the cookie information from the initial visit back to the website. This is useful to the visitor if he or she has established a password at a particular website and wants to be identified by that site to perform a function or transaction
iii. To browse anonymously, you may set your browser to disable cookies or delete cookies. Please note that disabling cookies for some services will impact the ability to use that service
iv. Refusing Cookies on IF’s Website
v. Customers may choose not to accept cookies. Your web browser may alert and permit you to refuse cookies. When you receive an alert, you may choose at that time to refuse that cookie. If the use of cookies is a concern to you, then please make sure your browser has this capability. And that you set your browser to alert you accordingly.
vi. Newer browser versions allow you to receive alerts or to automatically refuse cookies. You may need to download a more current version of your web browser from your service provider in order to obtain this option
vii. Note: Some product features and services provided by IF require you to accept a cookie in order to be able to use the particular functionality or service. These cookies establish a link between the user and the application server. Additionally, they contain unique session IDs. No customer data is stored on the cookies
6. Usage Of Information – IF will use Personal Information for internal purposes including the following:
i. sending you inter alia emails, features, promotional material, surveys, brochures, catalogues, IF annual report, reminders for donations, regular updates on the utilisation of donations by IF and other updates
ii. processing your donations to IF and purchases of IF products on the Site
iii. delivering the IF products you have purchased on the Site/receipt for donations made by you to IF
iv. maintaining an internal confidential database of all the Personal Information collected from visitors to the Site
v. evaluating and administering the Site and IF’s activities
vi. responding to any problems that may arise and gauging visitor trends on the Site
7. Disclosure Of Personal Information By IF
a. Within IF, access to Personal Information collected by IF will be given only to those persons who are authorised by IF and third parties hired by IF to perform administrative services. IF will also provide access to third parties for inter alia entering and managing Personal Information in IF’s database, processing your orders or donations preparing address labels, sending emails, which require such third parties to have access to your Personal Information. But IF cannot guarantee that such parties will keep your Personal Information confidential. Additionally, IF will not be liable in any manner for any loss of confidentiality attributable to such third parties
b. IF may share Personal Information with any of the persons associated with IF. This may include companies and non-governmental organisations affiliated with IF in any manner. IF will retain ownership rights over such information and will share only such portions of the Personal Information as it deems fit
c. IF is not liable in any manner whatsoever for the loss, damage (whether direct, indirect, consequential or incidental) or harm caused to you by the misuse of your Personal Information by a third party who is not an employee of IF
d. Notwithstanding anything contained herein or any other contract between you and IF, IF reserves the right to disclose any Personal Information about you without notice or consent as needed to satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect the Site, to protect IF and it’s property, to fulfil your requests, to protect our visitors and other persons and if required by the policy of IF
8. Security
a. IF endeavors to use up-to-date security measures to protect your Personal Information. The Site in a VERISIGN-approved site
b. IF however does not make any express or implied warranty with respect to the security measures that it may employ from time to time for the protection of the Personal Information
9. Links To Other Websites – The Site contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites. IF is not expressly or impliedly responsible for, or liable for any loss or damage caused to you by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that you review the privacy policies of all websites you visit before you disclose any information to such websites.
10. Variation Of The Privacy Policy – IF shall be absolutely entitled at its sole discretion from time to time to add to, alter, delete or modify any of the terms and conditions contained herein. Such changes shall be binding on you once you visit the Site after the Privacy Policy is so amended.
11. Copyright Protection – All content on this Site including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of IF and/or its content suppliers. It is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of IF. It is also protected by Indian and international copyright laws. Permission is given to use the resources of this Site only for the purposes of making inquiries, making a donation or placing an order for the purchase of IF products. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site can only be made with the express permission of IF. All other trademarks, brands and copyrights other than those belonging to IF belong to their respective owners and are their property.
12. IF Donation Refund Policy – IF takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, IF will respond to the donor within 15 working days of receiving a valid request for a refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send IF a written request for a refund within 3 days of making the donation to IF’s email apply@indiafellow.org along with:
1. Proof of the deduction of the donation amount
2. In cases where the donation receipt is already issued to the donor, the donor will have to return the original receipt to us at our office addresses
3. If the tax exemption certificate is already issued, then we will not be able to refund the donation. However, in case of a valid refund request due to an error on IF’s part, IF will refund the donation and bear the costs of the same
4. International donations will need a minimum of 1 month for the refund process